Current COVID-19 restrictions impact the answers to our FAQs. Please call or email us if you would like specific information. Thank you!
Can I climb at CityROCK if I'm not a member?
Yes! No membership required. See Daily Rates.
Can I buy a couple hours or do I have to buy a day pass?
We only offer day passes unless you're coming for Morning Climb, Night Owl Climb, or Happy Hour. You are welcome to stay as long as you'd like, or as long as your forearms will allow. Come and go throughout the day. Take a yoga class (included in the price of a day pass), run on our treadmills, lift weights, do it all!
What time is open climbing?
Climbing is open to the public anytime CityROCK is open for normal business hours. Our CLIMBarium does have limited hours on weekdays and is closed to the public at 3 PM Monday through Friday.
I'm afraid of heights!
We think everyone is "afraid of heights" but it kicks in at different altitudes. Please let us know and we can give you tips and tricks that have helped other people overcome their fear. Climbing is something we do naturally. You might be surprised to find out you're better at it than you thought you would be!
I don't have a very strong upper body, can I climb?
Although climbers tend to have strong upper bodies, footwork is what gets climbers up a route. A good tip is to get your feet higher so you can use the strong muscles of your legs to push you up to grab the next hold. Hands keep you on the wall, your legs propel you up it. If you want to learn more about climbing technique, take one of our Intro Classes!
What should I wear?
Wear comfortable activewear that stretches and bends as you move up the wall. You don't have to wear pants, but keep in mind that you'll be wearing a harness to climb our tall walls. You want to wear something that fits comfortably under a harness. You'll see many of our climbers in yoga pants or capris, tank tops, t-shirts, and longer shorts or pants for men.
What about shoes? Do I have to wear climbing shoes?
You must wear a closed-toed shoe to climb on our walls. No barefoot climbing, crocs, or sandals are allowed. You may wear boots or 5 toe shoes, but we don't recommend them. The benefits of climbing shoes are sticky rubber and stiff soles. The rubber and stiffness allow climbers to have better friction while climbing, which gives you added confidence to stand on climbing holds. Wearing socks is optional. Most climbers do not wear socks with climbing shoes, however, wearing a sock might help prevent hot spots. We do spray our shoes between each use.
It's my first time, what should I expect?
Regardless of experience, all first-time visitors must sign a waiver. Our Beta Center staff will pull your waiver into our system and ring you up. Then, you'll sit down to watch our orientation video. Even if you've climbed Mt. Everest, you still must watch our orientation video. It will acquaint you with the rules of our gym.
After you've watched the orientation video, put on your harness and other gear. One of our staff will take you out onto the climbing floor for an auto-belay check. If you have climbed and you know how to belay, ask our staff to belay certify you. If you know how to belay, but also want to use our auto-belays, you must have our staff take you to the climbing floor for an auto-belay check.
Once you pass your auto-belay check or belay certification, you're on your own to enjoy our facility. Our friendly staff is available to help you enjoy our facility and be self-sufficient. Ask us any questions you have. There are no silly questions! Learning to climb can be intimidating. We want to make your climbing experience fun, positive, and safe.
I'm belay and/or lead certified at another gym, do I have to take a belay test again?
Yes. Our staff will want to make sure you are using belay and/or lead practices that we allow in our gym. You must take and pass these tests before you belay or lead in our gym.
Do you offer classes for adults?
Yes! We offer bouldering, top rope, lead, movement, and other classes for adults. Please see our Adult Programs.
What about Kids?
Kids are natural-born climbers. CityROCK is a kid-friendly facility with options for kids ages 18 months and up. You will often see babies hanging out with parents, kids in the CLIMBarium, kids on the boulder, and kids climbing our tallest walls. However, we require parental or adult supervision for children under the age of 14 at all times. Climbing is an inherently dangerous sport. We will not supervise your children. Children cannot supervise other children. CityROCK reserves the right to ask you and your child to leave the facility if a child misbehaves, cannot follow the rules, or is putting him/herself in harms way. We do not allow running, horseplay, fighting, screaming or yelling, or rule breaking inside CityROCK.
How tall are your walls?
Our sport walls are as high as 43-feet. Our boulder is 14-feet tall.
How often do you change routes/problems? What grades do you have? What style?
Our setters work to reset walls approximately every 6 to 8 weeks, depending on the season. Our easiest route is a 5.5 and our easiest boulder problem is a V0. Our most difficult route is 5.14- and our most difficult boulder problem is V12. We are a very movement oriented gym. You'll find a well-rounded assortment of routes and problems that emphasize footwork.
Do I have to pay to come in, even if I'm not climbing?
No. Only participants have to pay. We encourage you to come in, hang out, watch, take pictures, and enjoy!
I hear you have a pub!
We do! After climbing, stop by our restaurant and craft beverage pub The Ute & Yeti specializing in healthy, delicious food with many vegan options. They have everything from protein shakes to craft kombucha, craft beer, flatbread pizza, salads, and the infamous Honnold bowl. The food is guaranteed to replenish your climbing muscles.
The Ute & Yeti offers monthly Geeks who Drink trivia and other events. Follow them on Facebook or Instagram to stay up-to-date!
Do you offer outdoor climbing programs?
If you want to take your indoor climbing skills outdoors, check out our community partner Pikes Peak Alpine School. Pete Lardy and his guides will teach you how to safely and effectively climb outdoors. They offer courses in rock climbing, ice climbing, and other outdoor sports.
CityROCK does offer a Gym-to-Crag program in partnership with Pikes Peak Alpine School. Click here for more details.
Where do I buy my own gear?
If you want to take the next step and purchase your own climbing gear, head on over to our community partner Mountain Chalet. Their knowledgeable and friendly staff members will help you find the right set-up for all your climbing pursuits.
What is your refund policy?
Competitions or clinics that have a competitor/participant cap, minimum, or maximum are non-refundable except under extreme circumstances. We do this because you're taking a spot from someone else, or preventing a class/clinic from happening by cancelling at the last minute.
Annual, prepaid, EFT memberships, kids programs, and camps are non-refundable except under extreme circumstances, which be reviewed on a case-by-case basis.