Originally housed at the end of the Soc n' Roll roller hockey rink in Monument, the climbing gym was the dream of two couples who wanted to build a family-friendly place to climb. The Rock at Soc n' Roll opened on December 26, 2004.
Within the first year, the roller rink was replaced with an ice rink. The Rock sold coffee to the ice hockey fans to help keep the business afloat which is why CityROCK continues to serve coffee today.
The current location opened on December 26, 2009 in what was formerly the Ute 70 Theater. The gym owners did much of the original renovation by hand, removing concession stand structures, theater seats, and the remaining fragments of the movie screen.
Both gyms were open together until 2010 when The Rock closed. CityROCK continued to develop over the next decade, with a massive renovation in 2018 which broadened the programming opportunities with the yoga room, programs deck, and Aerie.
Now, 20 years after the original opening, CityROCK continues embracing its EPIC values, anchored in the original vision of being a community hub where family and friends can climb and enjoy time together.
What We Do: Our EPIC Values
FAQs
Do I need a reservation?
Do you all have parking?
Is there an age limit?
What if I'm just watching?
Can I purchase by the hour?
Contact
For questions, click on the category below that best fits your request and we will get back to you regarding your inquiry.
General Inquiries
Group Events and Pricing
Marketing and Events
Youth Programs
Adult Programs
General Manager
Donation Requests
CityROCK is committed to helping people live more fulfilling lives through fitness and community. We donate to non-profit grassroots organizations and climbers (individuals or families) who align with our values. Organizations requesting partnerships, donations, or support from CityROCK should work to enhance the human experience through education, community service, or outdoor and environmental advocacy.
Go More Up Fund - Individuals or Families
This fund is designed to offer financial assistance to climbers (individuals or families) who would like to climb at CityROCK, but need financial support. Support can include membership cost, youth or adult programs cost, etc. You don’t have to be a climber prior to applying, you just have to want to go more up with us. Due to the high volume of requests received, please allow several weeks for a response. If you’d like to apply for financial support from the Go More Up Fund, please fill out the application below.
Go More Up Fund - Organizations
This fund is designed to offer financial assistance to organizations who would like to bring a group to climb at CityROCK, but need financial support. This could be for corporate outings, field trips, etc. Due to the high volume of requests received, please allow several weeks for a response. If your organization would like to apply for financial support to bring a group in to climb, please fill out the application below.
EPIC Event Support
This support is for non-profit groups or organizations who would like us to donate day passes or a climbing experience to help support an event. If you are seeking a donation for your silent auction, gala, fundraiser, etc, please fill out the application below.
Hiring
We are currently hiring for the following positions.
Director of Education – CityROCK Climbing Gym
Job Summary
The Director of Education is responsible for helping CityROCK’s climbers of all ages go more up by developing, implementing, and continually improving all educational and climbing‑related fitness programs. This role oversees curriculum design, risk mitigation instruction, staff performance, customer experience, and departmental profitability across both Youth and Adult Education. The Director manages coaches, program leads, and independent fitness contractors, ensuring high‑quality instruction and a safe, welcoming, progressive learning environment.
This role will be a key driver in launching and shaping the programs department at CityROCK’s second location, opening in the latter half of 2027.
Reports to: General Manager/COO
Typical work week: 38–50 hours
Key Responsibilities
Risk Mitigation
Teach all participants to take responsibility for their own well‑being.
Ensure supervision ratios are appropriate for age, experience, and group size.
Create and enforce guidelines for all programs, classes, and climbing areas.
Ensure teaching environments are free from additional hazards.
Maintain and inspect equipment according to industry standards.
Ensure staff respond appropriately to emergencies.
Staff Engagement
Hire staff members who positively contribute to the team.
Train staff effectively for their positions.
Practice and model professionalism.
Oversee staff performance and ensure responsibilities are met.
Give and receive timely feedback.
Keep staff involved, engaged, and supported.
Minimize sources of frustration for staff.
Collaborate with and support other departments.
Customer Loyalty
Create a welcoming, inclusive atmosphere for all climbers and guests.
Maintain clean, inviting program and fitness environments.
Stay informed on teaching methods and climbing‑industry developments.
Create and maintain a progressive, research‑based curriculum.
Manage program users effectively across systems and departments.
Implement programs and classes that encourage repeat participation.
Design new programs tailored to customer needs and evolving interests.
Maintain open communication with members and guests.
Surprise and delight customers through continual improvements.
Develop and maintain climbing‑related fitness areas and classes.
Profitability
Design and price programs to optimize attendance and profit.
Inform customers of offerings through coordinated communication.
Ensure RGP is set up correctly for billing, registration, and ease of use.
Encourage repeat business through clear next steps and follow‑up systems.
Create and maintain the department budget.
Ideal Candidate Qualifications
College degree or equivalent experience (early childhood development and/or climbing and fitness education preferred).
Strong work ethic, positive attitude, and excellent communication skills.
Highly organized, motivated, and goal‑oriented.
Experience in staff management and coordination.
Ability to manage large groups of children and adults.
Adaptability in a dynamic environment with shifting priorities.
Current First Aid and CPR certifications (within 30 days of hire).
Minimum 3 years of climbing instruction experience for all ages.
Experience with Rock Gym Pro or similar operations software.
CWI, AMGA, and/or SPI certification.
Personal training experience a plus.
Ability to climb 5.12+/V7 or higher preferred.
Knowledge of climbing industry trends and instruction methods
Compensation
Starting salary of $52,000-$57,500, depending on experience
Medical, Dental, Vision benefits available after 60 days, with company contribution
401K program after the first year, with company match
80 hours of vacation annually and paid sick leave
Compensation If you are interested in applying, please send your resume to resumes@climbcityrock.com